medinfo

Was macht man mit sehr anspruchsvollen Benutzern?

4. October 2007 by ob | Kategorien: Bibliotheken

Wird zur Zeit in medlib-l diskutiert. Ganz spannend, besonders diese Antwort (von Mindy Robinson-Paquette):

After some initial blustering by a very demanding head surgeon straight from Walter Reed and expecting me to jump when he snapped his fingers, he became one of my staunchest supporters, and would send his new surgeons and other employees to me their first week on the job, insisting that they NEEDED to know how the Library could help them.